Reviews

  • Professional and Thorough
    Travis did a professional and thorough job on our furnace and air conditioning tune ups. Instead of trying to upsell he tried giving us helpful hints on efficient ways to use our units. Charles McDuffee Company is the place to call for honest and dependable work.

    - Mary O.

  • Travis did a great job.
    Travis did a great job. He even noticed a few things a fixed them while he was working on the air conditioner. It's nice to know I am being taken good care of. Thank you Travis.

    - Candy M.

  • Really honest service. Such a pleasure.
    I have already told my neighbors how great you are. They were glad to have your number. One has used you as well and is highly satisfied. As a single woman it is nice to know you are not being taken advantage of. Really honest service. Such a pleasure.

    - Candy M.

  • Their service is excellent.
    I have use McDuffee for many years. Their service is excellent. Technicians are friendly, and courteous. They are always able to schedule a time that works for me.

    - Rose L.

  • Ryan did a great job for us.
    Ryan did a great job for us. He worked hard to make sure our heat pump was working just fine!

    - Marlene S.

  • I am a very satisfied customer!
    Charles McDuffee Co. installed a new furnace for us about five years ago, so when we needed a new A/C unit this year, we knew exactly who to call! Mike and Travis both were friendly, professional, knowledgeable, and respectful of me and my home. They answered every question, worked quickly and efficiently, and completely cleaned up after themselves. I am a very satisfied customer!

    - Sandy J.

  • Would highly recommend to others
    Like the previous reviewer, had a complete lennox system installed. Were very prompt and called before arriving, very thorough with estimate and questions. It was great that when I bought the system they did have various financing options available. Would highly recommend to others

    - Nam P.

  • I've been a satisfied customer since the 1980's.
    Travis and Mike diagnosed and replaced my leaking water heater in a few hours on saturday after a late Friday evening call to McDuffee. Gaylynn was extremely helpful on the phone on Friday and Saturday. Kevin helped with some follow up questions after the install. Great, courteous service from start to finish. I've been a satisfied customer since the 1980's.

    - Kevin P.

  • Excellent service, price and craftmanship
    Steve was very nice explaining all aspects of our install, and he followed through with to make sure everythring was done correctly. Excellent service, price and craftmanship

    - Paul M.

  • The Charles McDuffee Company runs a tight ship.
    The Charles McDuffee Company runs a tight ship. I purchased a new AC, furnace, humidifier, air cleaner and thermostat and the entire process from pre-sales to installation was handled professionally and efficiently. Mike and Steve A. arrived on-time, explained everything in detail and were very courteous. I would highly recommend this vendor for any HVAC related needs!

    - Jaime T.

  • As in previous visits, we were very satisfied and highly recommend them for all of your heating and AC needs.
    We started using Charles McDuffee Heating & AC Co. about 20 years ago when we had a devastating flood in our town. Needless to say, our furnace and AC were ruined. When we called them for service, they were able to come to our assistance very quickly. We have been using them for all of our heating and AC needs since then. We are always very satisfied with their excellent service. Every spring and fall we get our units serviced. Just last week we had our routine service done by Matt, who was very pleasant and knowledgeable. Upon entering our house, he asked if we had any questions and then went about doing his work. When he was finished, he explained what he had done and again asked if we had any questions or concerns. As in previous visits, we were very satisfied and highly recommend them for all of your heating and AC needs.

    - Jan F.

  • Very friendly & they did excellent work.
    Steve & Mike did a great job during install of A/C and furnace. Very friendly & they did excellent work. Steve McDuffee was also very helpful in sorting through our options & made the whole process very simple. Thanks all!

    - Mike S.

  • Friendly, neat, courteous and professional!
    Friendly, neat, courteous and professional! This is the 2nd major install by Charles McDuffee Company and we were not disappointed. You will not be disappointed dealing with this company.

    - Gregory M.

  • I was very happy with Charles McDuffee.
    Steve and Mike were very professional doing the installation. They answered all my questions and quickly installed my air conditioner and furnace. I was very happy with Charles McDuffee.

    - Bill K.

  • Very knowledgeable about product.
    Had a complete lennox system installed. They were competitive with their pricing. Very clean and professional installation. Very knowledgeable about product. So far, the system works great.

    - John E.

  • They were on time and very professional.
    Steve, Matt and Mike came over today to install a new furnace. They were on time and very professional. They were very careful moving the new furnace in and the old furnace out and completed the installation in a professional manner. After the installation, they cleaned up the work area completely and did an excellent job describing the operation and functionality of our new furnace. They were very dog friendly to our Pug which insisted on assisting them during the installation. We are already repeat customers and will definitely use Charles McDuffee for any future Heating and/or. Cooling issues

    - Ed F.

  • Fast and Courteous
    Ryan was thoughtful for calling to let us know he was on his way. He found the problem quickly. We appreciated the fast and courteous service we received

    - James & Audrey F.